Conol Inc. (hereinafter referred to as "the Company") asks for a minimum of personal information so that users (hereinafter referred to as "Customers") can use the products or services provided by the Company (hereinafter referred to as "the Service") with peace of mind. In addition, the Company handles the protection of provided personal information with the utmost care and manages it strictly in accordance with this Privacy Policy (hereinafter referred to as "this Policy").
1. What is Personal Information?
In this Policy, personal information refers to IDs, nicknames, email addresses, mobile email addresses, names, addresses, etc., used to utilize the Service provided by the Company, which can identify a specific individual (including those that can be easily compared with other information and thereby identify a specific individual).
2. Information Management
From the perspective of respecting privacy, the Company recognizes personal information as important information that should be protected and manages Customers' personal information strictly when it is collected.
The Company takes preventive measures against unauthorized access, falsification, leakage, loss, or destruction of personal information, and will respond promptly to minimize the inconvenience to Customers in the event such a situation occurs.
3. Information Collection
The Company may request the provision of the Customer's name, address, email address, and other personal information in a questionnaire format as necessary, such as when using the Service, registering as a member, or purchasing products on the Company's website.
Please note in advance that if it is not provided for the specified purpose of use, inconveniences such as not being able to use the Service may occur.
4. Purpose of Using Personal Information
(1) When the Company acquires personal information directly through documents or websites from the individual, the main purposes of using personal information in the Company's business include the following:
(a) Purpose of using personal information related to Customers
- ① To propose, sell, or provide products, services, and support to Customers
- ② To provide the Service, such as notifying Customers of product usage status or providing information on product defects
- ③ To guide Customers to other services of the Company or products, services, events, seminars, etc., of the Company's business partners that seem beneficial to Customers by displaying them on the Company's web or other member-registered terminal devices accessed by Customers, or by sending them by email or mail, etc. (Customers can stop or resume these uses by notifying the Company.)
- ④ To respond to inquiries or requests
- ⑤ To aggregate and analyze attributes of personal information of Customers already registered as members in the Service, and create materials processed so that individuals cannot be identified or specified (hereinafter referred to as "Statistical Materials"), and use them for the execution of duties such as the development of new services
- ⑥ Carrying out campaigns and sending presents
(b) Purpose of using personal information related to business partners
- ① Conducting business negotiations/meetings and contacting business partners
- ② Providing information and contacting business contact persons
- ③ Implementation of work entrusted by business partners
- ④ Payment and billing to/from business partners
(2) The purposes of use when personal information is acquired directly from the individual by methods other than in writing or on the Web, or when it is acquired through public information or a third party, are publicly announced in advance as follows, except when the purpose of use is clear from the acquisition situation and when notification or publication of the purpose of use is unnecessary according to laws and regulations.
(a) Purpose of using personal information provided by Service users
- ① Operation and management of the Service
- ② Providing information related to the Service, enhancing services, and optimizing advertisement display
- ③ Advertising, guiding, providing, and maintaining various products, services, etc., handled by the Company or third parties
- ④ Distribution of mail magazines and other notification emails from the Company
- ⑤ Sending printed materials
- ⑥ Questionnaires and other surveys
- ⑦ Other tasks related/incidental to the execution of the Service
(3) In the event that personal information is to be used beyond the scope necessary to achieve the purpose of use, in principle, consent from the individual for the purpose of use, etc., shall be obtained again. However, this shall not apply in any of the following cases:
- ① Cases based on laws and regulations
- ② When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the individual
- ③ When it is particularly necessary for the improvement of public health or the promotion of the sound development of children and it is difficult to obtain the consent of the individual
- ④ When it is necessary to cooperate with a national agency or local public entity or a person entrusted by them in performing duties prescribed by laws and regulations, and obtaining the individual's consent is likely to impede the performance of those duties
(Note) Customers can decide for themselves whether to provide each piece of personal information for use of the Service. However, please note that if it is not provided for the specified purpose of use, the Service may not be usable.
5. Provision of Personal Information to Third Parties
The Company appropriately manages personal information acquired from Customers and will not provide it to third parties except in the following cases:
- ① When there is the consent of the individual
- ② When it is public information about officers and shareholders of corporations and other organizations, and the individual has been notified or published in advance about third-party provision, etc.
- ③ When all or part of the handling of personal information is entrusted within the scope necessary to achieve the specified purpose of use
- ④ When personal information is provided in conjunction with the succession of business due to merger or other reasons, and the personal information is handled within the scope of the purpose of use before the succession
- ⑤ When personal information is jointly used with a specific person through procedures prescribed by laws and regulations
- ⑥ Cases based on laws and regulations
- ⑦ When it is necessary for the protection of human life, body, or property and it is difficult to obtain the consent of the individual
- ⑧ When it is particularly necessary for the improvement of public health or the promotion of the sound development of children and it is difficult to obtain the consent of the individual
- ⑨ When it is necessary to cooperate with a national agency or local public entity or a person entrusted by them in performing duties prescribed by laws and regulations, and obtaining the individual's consent is likely to impede the performance of those duties
6. Joint Use of Personal Information
When the Company performs business activities jointly with a specific business operator, the Company may jointly use necessary Customer's personal information with said business operator, but in this case, the individual will be notified or published in advance of the purpose of use, etc. In addition, so that safety management is achieved, we will conclude contracts regarding the joint use of personal information and perform appropriate management.
7. Consignment of Personal Information
Consignment will not be made except in the following cases:
When the handling of personal information is entrusted to an outsourcing company that has concluded a confidentiality agreement regarding personal information, within the scope necessary to achieve the purpose of use clearly indicated to the Customer.
8. Direct Mail
For addresses (email addresses, addresses) registered as personal information, the Company or recipient companies etc. may send emails or mail information believed to be beneficial to Customers, limited to those who have given prior permission. Permission can be revoked later.
9. Changes and Cancellations of Personal Information
Based on the Act on the Protection of Personal Information, the Company responds to requests from the individual for notification of the purpose of use of personal information subject to disclosure, disclosure, correction/addition or deletion, suspension of use/elimination or suspension of third-party provision (hereinafter referred to as "Requests for Disclosure, etc.").
If the Customer themselves wishes to change their personal information, please perform change procedures via the specified form.
If the Customer wishes to make Requests for Disclosure, etc., please contact the "Contact for Inquiries regarding Personal Information" listed below. In this case, we will respond only after the Company has confirmed that it is the Customer themselves.
10. Request to Those Under 18
When those under 18 years of age use the various services of the Company and input personal information, please ensure that it is done after obtaining the consent of a parent or guardian. Please note that if specified personal information is not provided or if it is false personal information, specific services may not be provided.
11. Retention Period and Period of Use of Personal Information
Personal information collected by the Company will be stored and managed by the Company while the Customer receives the service of the Company. Customers can request disclosure of their own personal information stored and managed by the Company. However, in order to prevent information leakage to third parties, the Company will promptly disclose said information to the Customer only if the Company can confirm that it is the Customer themselves.
If a Customer loses membership status, all collected personal information will be deleted. In addition, if there is a request for deletion/correction from the Customer, the Company will promptly delete/correct said information only if the Company can confirm that it is the Customer themselves.
12. Cookies
A cookie is a function that saves the Customer's information in the browser to save the trouble of re-entry or to display content optimal for the Customer. The Company uses this technology for optimal display of internet advertisements, understanding the number of users, omitting re-entry, etc.
In addition, you can set your own browser to notify you when a cookie has been sent and choose whether or not to receive it. It is also possible to set your browser's cookie function to off. However, please note that in this case, the functions of some services may be impaired.
13. Acquisition of Cookie Information by Methods Difficult for the Individual to Recognize Easily
In the Service, advertisements distributed from third parties including Yahoo Japan Corporation may be posted, and in connection with this, said third party may acquire and use cookie information etc. of Customers who visited the Service.
Cookie information etc. acquired by said third party will be handled in accordance with said third party's privacy policy.
Customers can stop the use of cookie information etc. for advertisement distribution by said third party by accessing the opt-out page provided within the website of said third party. If you want to disable this service, please access the pages of each company and follow the procedures.
Google Inc.
You can opt out from the following sites:
http://www.google.co.jp/intl/ja/policies/privacy/ads/
Yahoo Japan Corporation
You can opt out from the following sites:
http://btoptout.yahoo.co.jp/optout/index.html
Facebook, Inc.
You can opt out from the following sites:
https://www.facebook.com/ads/website_custom_audiences/
14. SSL
The Company's website supports "SSL" as necessary to protect its Customers' personal information.
By using a browser that supports security functions such as Google Chrome or Safari, personal information such as the name, address, or phone number entered by the Customer is automatically encrypted and sent and received, so even if the sent data happens to be intercepted by a third party, there is no worry that the content will be stolen. If you use a browser that does not support SSL, you may not be able to access the Company's website or enter information.
15. Management of Personal Information
The Company will take protective measures against unauthorized network access and make its best effort so that the Company's management server cannot be accessed from outside the Company's network.
16. Maintenance and Selection of Technology, Measures
The Company takes appropriate measures and steps when sending specific personal information in order to ensure the safety of Customers' personal information and maintain its accuracy.
17. Troubles Occurring through Customer Actions
The Company's personal information is protected by the Customer's email address and password. The responsibility for password management lies with the Customer themselves. The Company assumes no responsibility for problems occurring because the email address or password being used was leaked due to the Customer's carelessness.
18. Response to Third Parties and Customers
The Company will do its best for personal information protection, but assumes no responsibility for problems occurring due to Customer's carelessness or troubles on the internet.
19. Contact for Inquiries regarding Personal Information
Please direct inquiries regarding personal information to the following:
〒102-0083
4F Yamaguchi Bldg., 3-7-8 Kojimachi, Chiyoda-ku, Tokyo
Conol Inc.
Personal Information Protection Officer: Takaaki Mizota